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Terms of Service

Welcome to Asymmetric Illustrations. By accessing or using our website (the "Site"), you agree to these Terms of Service ("Terms"). Please read them carefully. If you do not agree to these Terms, do not use our Site.

1.  Online Store Terms
  1. By using our Site to shop or browse, you agree to the following:

  2. You may not use our products for any illegal or unauthorized purpose.

  3. You must not transmit any worms, viruses, or harmful code.

  4. Violation of these terms may result in the immediate termination of your account or access to the Site.

  5. Some products are handcrafted and unique; variations in texture, color, and design may occur. These variations are not considered defects but rather a testament to the artistry behind our products.

  6. All sales are subject to availability. Adding items to your cart does not guarantee purchase until payment is processed and confirmed.

2. General Conditions

  1. We reserve the right to:

  2. Refuse service to anyone at any time for any reason.

  3. Discontinue products or services at any time without notice.

  4. Modify or update these Terms at our discretion.

  5. You acknowledge and agree that:

  6. Your content (excluding payment information) may be transferred unencrypted and involve transmission over various networks.

  7. Prices, discounts, and promotions are subject to change without notice.

  8. Errors in descriptions, pricing, and availability may occur, and we reserve the right to correct them without prior notice.

3. Products and Services

Handmade and Limited Edition Products: Certain items on our Site are handcrafted and produced in limited quantities. These exclusive products are not mass-produced and may have unique variations. Availability is limited, and once sold out, they may not be restocked.

Product Descriptions: We make every effort to display our products as accurately as possible. However, variations in color, design, or size may occur due to screen settings or manufacturing processes.

Availability: All products are subject to availability. We reserve the right to limit or discontinue any product at any time without notice.

Custom Orders: Customized items, if offered, are non-refundable and require full payment upfront.

4. Errors and Misprints

  1. While we strive to ensure the accuracy of information on our Site, occasional errors or misprints may occur. This includes but is not limited to:

  2. Typographical errors in product descriptions, pricing, or availability.

  3. Incorrect information regarding promotions or shipping.

  4. If you identify any such error, please contact us immediately at asymmetric.illustrations24@gmail.com, and we will address it promptly. We encourage customers to review our Terms and policies regularly for updates.

5. Pricing and Payments

Pricing: All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

Price Changes: We reserve the right to modify prices at any time without prior notice.

Payment Methods: Payments can be made through our secure payment gateways, including credit/debit cards, UPI, and digital wallets.

Failed Transactions: In case of payment failure, we recommend checking with your bank or contacting our customer support for assistance.

Promotional Codes: Discount codes or promotions must be applied at checkout. They cannot be applied retroactively to completed orders.

6. Order Placement and Cancellation

Placing an Order:  Adding items to your cart does not reserve stock. Orders are confirmed only after payment is completed.

Order Cancellations: Cancellations are permitted within 24 hours of placing the order. For cancellations, contact us at asymmetric.illustrations24@gmail.com.

Order Rejections: We reserve the right to reject or cancel orders if:

                                                      a). Payment is incomplete or invalid.

                                                      b). The product is out of stock.

                                                      c). Fraudulent activity is suspected.

7. Shipping and Delivery

Processing Time: Orders are typically processed within 2–3 business days.

Delivery Time: Standard delivery ranges from 3–7 business days based on your location.

Delays: Delivery timelines are estimates. Delays caused by unforeseen circumstances such as carrier issues or weather are beyond our control.

Shipping Costs: Shipping charges are calculated at checkout and depend on your location and selected shipping method. Free shipping is available on orders exceeding ₹999.

Tracking: Once shipped, you’ll receive a tracking number via email or SMS to monitor your order.

Missed Deliveries: Customers are responsible for ensuring the provided address is accurate. We are not liable for missed deliveries due to incorrect information.

8. Returns, Refunds, and Exchanges

Return Eligibility: Items must be unused, in their original packaging, and returned within 7 days of delivery. Custom or personalized items are non-returnable.

Refunds: Refunds are processed within 7–10 business days after inspecting the returned item. Refunds are credited to the original payment method.

Exchanges: Exchanges are only allowed for defective or damaged products. Notify us within 48 hours of delivery, including photographic evidence.

Return Shipping: Customers are responsible for return shipping costs unless the product is defective or incorrect.

For more details, refer to our Refund & Return Policy.

9. Indemnification

     You agree to indemnify, defend, and hold harmless Asymmetric Illustrations, its affiliates, officers, directors,   

     employees, and agents from any claim, demand, or damages, including attorneys' fees, arising from:

  1. Your breach of these Terms or any law.

  2. Your violation of any third-party rights, including intellectual property or privacy.

  3. Any fraudulent, abusive, or unlawful activity conducted by you through the Site.

  4. Any disputes arising from your misuse of the Site or purchase of our products.

     This indemnification will survive termination of these Terms.

10. Intellectual Property

All content on the Site, including but not limited to text, images, designs, logos, and software, is owned by or licensed      to Asymmetric Illustrations. You may not reproduce, distribute, or use any content without prior written permission.

11. Third-Party Links

Our Site may contain links to third-party websites or services. We do not control or endorse these external sites and are not responsible for their content, privacy practices, or terms. Use them at your own risk.

12. Warranty Disclaimer

We do not guarantee that your use of our Site will be uninterrupted, secure, or error-free. Products are sold "as is," without any express or implied warranties, including merchantability or fitness for a particular purpose.

13. Limitation of Liability

In no event shall Asymmetric Illustrations be liable for:

  1. Indirect, incidental, or consequential damages.

  2. Losses caused by errors or omissions on the Site.

  3. Damages exceeding the amount paid by you for the purchased product.

14. Privacy and Data Use

We collect and process personal information in accordance with our Privacy Policy.

By using the Site, you consent to the collection and use of your data as outlined in the Privacy Policy.

14. Privacy and Data Use

We collect and process personal information in accordance with our Privacy Policy.

By using the Site, you consent to the collection and use of your data as outlined in the Privacy Policy.

15. Contact Us

For questions or concerns, please contact us at:
Email: asymmetric.illustrations24@gmail.com

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